To help us look after you and your family, here's how you can help our team.

Treat everyone with kindness

Please be polite and respectful to our team and other patients.

One person, one appointment

Each person who needs to see a doctor should have their own booking.

Focus on your biggest worry first

Our appointments are for one main problem. If you have more things to discuss, we can book another time for you.

Please understand if we run late

Sometimes a patient needs our help for a little longer than planned. We will give you the same care when you need it.

Home visits are for those who can't travel

Only ask for a doctor to visit your home if you are too unwell to come to the surgery.

Keep your details up to date

Let us know right away if you move house or change your phone number so we can always reach you.

Don't miss your appointment

When you miss an appointment, someone else who is sick loses a chance to be seen. If this happens many times, we may ask you to register with a different surgery.

Come to health checks when invited

These check-ups are important for your long-term health.

You might not always see your usual doctor. If they are away, another great doctor will be here to look after you.